Emergencies

Call 911 for critical emergencies.

Appointments

• How do I see one of your doctors?

  Your primary Care Provider will refer you to our office.

• How do I set up/cancel/change an appointment?

  Call the appropriate office and our staff will assist you.

• Do I need a referral form at the time of my visit?

  Depending on your insurance company, you may need to bring a referral at the time of your visit. Check with your Primary Care Physician's office. Referrals may be faxed to our billing department at (800) 772-8147

• What should I bring with me?

  Your insurance card and referral form (if necessary, see above).HMO referral, if necessary.Any lab test results, medical records, xrays, etc, pertaining to your past/present medical condition to help your physician and avoid unnecessary repetition of testing.

Insurance/Payment

• What do I do if my insurance has changed?

  Just call our office at (800) 772-8147, press 4 and leave your message
  You may also send an email to customerservice@mmphealthcare.com

• How much is my co-pay?

  Depending on your insurance company, your co-pay (the amount you must pay yourself) usually ranges from $5-$20 per office visit. Call your insurance company to determine how much you will have to pay.

• Which insurance plans do you accept?

  Please call our billing department at (800) 772-8147, press 4

• Will I need to pay when I come in for my appointment?

  Yes, you are expected to pay at the time of your visit. We accept cash, checks, Visa, MasterCard, and Discover.

Appointments

• Will you call me with test results?

  No, to insure your privacy, you must call the office during regular business hours.