Emergencies

Call 911 for critical emergencies. If you need to talk to one of our doctors after hours call (734) 712-8100. You will reach an operator who will page one of our doctors. If your call is not returned within 10 minutes, call (734) 712-3888 and inform the hospital operator.

Appointments

• How do I see one of your doctors?

  Your primary Care Provider will refer you to our office.

• How do I set up/cancel/change an appointment?

  Call our office at (734) 712-8100, select option 3, and our staff will assist you.

• Do I need a referral form at the time of my visit?

  Depending on your insurance company, you may need to bring a referral at the time of your visit. Check with your Primary Care Physician's office. Referrals may be faxed to our billing department at (734) 712-8112

• What should I bring with me?

  Your insurance card and referral form (if necessary, see above).HMO referral, if necessary.Any lab test results, medical records, xrays, etc, pertaining to your past/present medical condition to help your physician and avoid unnecessary repetition of testing.

Insurance/Payment

• What do I do if my insurance has changed?

  Just call our office at (734) 712-8100 and select option 4.

• How much is my co-pay?

  Depending on your insurance company, your co-pay (the amount you must pay yourself) usually ranges from $5-$20 per office visit. Call your insurance company to determine how much you will have to pay.

• Which insurance plans do you accept?

  Please call our billing department at (734) 712-8100 and select option 4.

• Will I need to pay when I come in for my appointment?

  Yes, you are expected to pay at the time of your visit. We accept cash, checks, Visa, MasterCard, and Discover.

Prescriptions

• Who do I contact for a prescription refill?

  By Phone: During business hours, call the office at (734) 712-8100 and select option 5.

• Will you call me with test results?

  No, to insure your privacy, you must call the office during regular business hours.