Emergencies
Call 911 for critical emergencies. If you need to talk to one of our doctors after hours call (734) 712-7688. You will reach an operator who will page one of our doctors. If your call is not returned within 10 minutes, call back and inform the operator.
Appointments
-
How do I see one of your doctors?Your primary Care Provider will refer you to our office.
-
How do I set up/cancel/change an appointment?
Call our office at (734) 712-7688 - Press option 0 - and one of our staff members will be happy to assist you.
-
Do I need a referral form at the time of my visit?
Depending on your insurance company, you may need to bring a referral at the time of your visit. Check with your Primary Care Physician's office.
-
What should I bring with me?
Your insurance card, copy of photo id (such as your drivers license), a referral form (if necessary, see above), and your completed NP packet if you received one in the mail, by fax, or from our website.
Insurance/Payment
-
What do I do if my insurance has changed?
Just call our office at (800) 772-8147.
-
How much is my co-pay?
Depending on your insurance company, your co-pay (the amount you must pay yourself) usually varies per insurance company/per policy. Please call your insurance company to verify how much you will have to pay.
-
Which insurance plans do you accept?
Please call our billing department at (800) 772-8147 or view the list of insurance companies on our website to check which plans we currently participate with.
-
Will I need to pay when I come in for my appointment?
Yes, you are expected to pay your copay/deductible/non-covered services at the time of your visit.
Prescriptions
-
Who do I contact for a prescription refill?
During business hours, call the office at (734) 712-7688 - option 4 - unless otherwise directed. After business hours, page one of our doctors by calling (734) 712-7688.
-
Will you call me with test results?
No, to ensure your privacy, you must call the office at (734) 712-7688 -option 3 - during regular business hours.
|
